Neural Tactic
Menu

// END USER LICENCE AGREEMENT

End User Licence Agreement

This is the agreement between you and Neural Tactic for the game CISO: Cyber Defense Extraordinaire. The website has its own Terms of Use, and your data is covered by the Privacy Policy.

Version 1.0 Effective 3 September 2026 Applies to CISO: Cyber Defense Extraordinaire

// The short version

This box is a plain summary to help you find your way around. It is not part of the agreement — if it and the text below ever disagree, the text below is what counts.

  • We give you a personal licence to play the game. You do not buy the game itself, you buy the right to use it.
  • This agreement is with us, not with Apple or Google. They distribute the game; they did not make it and they do not support it.
  • Play it, enjoy it, stream it, make videos about it. Don't sell it, don't pull it apart to make a competing product, and don't cheat other players — though as a single-player game there are no other players to cheat.
  • Everything in the game is fiction. Real attacks inspired some missions, but every company, person and event in it is invented, and none of it is professional security advice.
  • Your consumer rights survive this document. In Australia the Australian Consumer Law applies; in the UK and EU your equivalent rights apply. Nothing here takes them away.

1. Who this agreement is between

This End User Licence Agreement (the "Agreement") is between you and Neural Tactic, an independent game studio based in Australia ("we", "us", "our").

"The Game"
CISO: Cyber Defense Extraordinaire, including the app itself, its missions, artwork, text, audio, dossiers and any updates or additional content we release for it.
"You"
The person installing or playing the Game.
"The Stores"
The Apple App Store and Google Play, through which the Game is distributed.

2. Accepting this agreement

By downloading, installing or playing the Game, you accept this Agreement. If you do not accept it, do not install the Game, and if you have already installed it, delete it.

We have tried to write this so that reading it before you agree is realistic rather than theoretical. It is short, it is in plain English, and it is published here at a stable address so you can read it before you install anything.

3. Apple, Google, and what they are not responsible for

This Agreement is between you and us only. It is not with Apple, and it is not with Google. The Stores distribute the Game; they did not make it, and they are not responsible for it or for its content.

We — not Apple and not Google — are solely responsible for the Game, for its content, and for any claims about it. If something is wrong with the Game, we are who you come to. Sections 15 to 19 and 24 set out how that works in detail, including the specific things Apple requires us to tell you.

Your use of the Game must also comply with the Stores' own rules — for the App Store, the Apple Media Services Terms and Conditions and their Usage Rules.

4. Your licence

We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to install and play the Game for your own private, non-commercial entertainment.

On Apple devices, that licence is to use the Game on any Apple-branded products that you own or control, and as permitted by the Usage Rules in the Apple Media Services Terms and Conditions. On Android devices, it is to use the Game on devices you own or control, as permitted by Google Play's terms.

You are licensed the Game, not sold it. We and our licensors keep ownership of the Game and everything in it. You get the rights this Agreement gives you and no others.

5. What you must not do

Except where the law says you may anyway (see the note below), you must not:

  • copy, sell, rent, lease, lend, sub-licence or otherwise distribute the Game or any part of it;
  • reverse engineer, decompile or disassemble the Game, or try to derive its source code;
  • modify the Game, make derivative works from it, or make or distribute cheats, trainers, mods or patched builds of it;
  • remove, obscure or alter any copyright, trade mark or other notice in the Game;
  • extract the Game's artwork, audio, text or mission content and use it outside the Game, beyond what section 6 allows;
  • interfere with our servers, attempt to access parts of our systems that are not published to the public, or submit deliberately false data to them; or
  • use the Game to do anything unlawful.

The note. Some countries give you rights that a licence cannot take away — in particular the right to decompile software in limited circumstances in order to make it work with other software. In the European Union those rights come from Articles 5 and 6 of Directive 2009/24/EC, and the United Kingdom and Australia have their own equivalents. Nothing in this section restricts a right you have under one of those laws. If you want to do something the law would allow but this section appears to forbid, write to us first — there is a decent chance we will simply say yes.

6. Videos, streaming and screenshots

You may record, stream and publish video of your own play, take screenshots, and monetise that content on platforms such as YouTube and Twitch. You do not need our permission and you do not owe us anything for it.

Please make it clear that the content is yours rather than an official Neural Tactic channel, and do not use it to claim we endorse you or to pass the Game off as your own. This permission does not extend to distributing the Game itself, its asset files, or its mission data.

7. Updates and changes to the game

We may release updates, and we may change the Game. Because a term that lets us change what you paid for without a reason would be an unfair one, here are the reasons — this is the complete list:

  1. to fix bugs, crashes or security problems;
  2. to keep the Game working on new devices, new operating system versions, or new Store requirements;
  3. to comply with the law, or with a requirement imposed on us by Apple or Google;
  4. to adjust game balance — the difficulty and cost of missions, tools and threats — where play data or player feedback shows something is broken, dominant or unwinnable; and
  5. to add new content or features.

If we ever have to make a change that materially reduces what the Game does, we will tell you in the Game before it takes effect, and if you paid for content that the change substantially spoils, you can ask us for a refund of that content and we will deal with you fairly. This does not affect your statutory rights under section 16, which are wider than this paragraph.

Updates are delivered through the Stores and are subject to this Agreement unless a separate agreement comes with them.

8. Paid content and in-app purchases

At the moment the Game is free and all of its content is unlocked. There is nothing to buy, and no prices are shown.

We intend to sell additional content in future. If and when we do, this is how it will work, and we will update this Agreement before it happens:

  • purchases are made through the App Store or Google Play, never directly with us. We never see or handle your card details;
  • the price shown at the point of purchase is the total price you will pay, including any tax and any unavoidable charge. There are no fees added later;
  • refunds are handled by the Store you bought from, under its refund policy. Apple and Google each run their own process, and we cannot process a Store refund for you — but tell us anyway if something is wrong, because we can often fix the underlying problem, and your statutory rights under section 16 apply to us regardless of what a Store's policy says; and
  • content you have bought stays available to you on the platform you bought it on, for as long as we operate the Game and the platform supports it. Section 20 covers what happens if we stop.

The Game has no loot boxes, no random-reward purchases, no gambling mechanics and no advertising.

9. In-game items and progress

Security tools, budget, scores, ratings, career progress and everything else you accumulate inside the Game are features of the Game, not property. They have no monetary value, they are not currency, and they cannot be sold, transferred or exchanged for anything outside the Game. You have no ownership interest in them.

Your progress is stored on your own device. Deleting the Game, or using DELETE MY DATA in Settings, erases it, and we cannot recover it for you afterwards.

10. The content of the game

The Game is a work of fiction. Every organisation, character and event in it is invented. Any resemblance to a real company or a real person is unintended.

Some missions are inspired by cyber attacks that really happened, and the Game includes 44 dossier pages that summarise those real incidents from public records. Each of those dossiers carries its own notice identifying what is documented fact and what is dramatised. Real company names, product names, standards and frameworks appear in the Game descriptively — to refer to the real thing — and their owners own them. Nobody named in the Game endorses it, sponsors it, or is affiliated with us.

The Game is not professional security advice. It is entertainment that teaches real concepts, and it simplifies heavily in order to be a game. Do not use it to make decisions about protecting a real organisation. If you have a real security problem, get advice from someone who can see your actual systems.

11. A single-player game

The Game is single-player. There is no chat, no multiplayer, no friends list, and no way for one player to send anything to another. Nothing you type in the Game is shown to any other player.

If we ever add a public high-score board, a display name you chose would be visible to other players. That feature is not switched on, and we will update this Agreement and the Privacy Policy before it is.

12. Your data

The Game does not ask for your name, your email address or your location, and there is no account to create. Usage analytics and crash reporting are switched off unless you turn them on in Settings.

The Privacy Policy is the full account of what is collected, why, who else sees it, how long it is kept and how to erase it. It forms part of this Agreement.

13. Feedback and ideas

The Game has a feedback form, and a prompt after a mission that asks how it played. Both are optional.

If you send us feedback, a bug report, a suggestion or an idea, you agree that we may use it, adapt it and build on it anywhere in our products, for free, without crediting you and without owing you anything for it. You keep whatever rights you have in what you sent — you are giving us permission to use it, not handing it over.

Please do not put personal information about yourself or anyone else into a feedback message. We do not need it, and the form is not a secure channel.

14. Who the game is for

The Game is made for adults. It will be released with a 17+ rating on the App Store and for an adult audience on Google Play. It is not designed for children and it is not directed at them, and we do not knowingly collect any information from a child.

If you are under the age at which you can enter into a binding agreement where you live, you may only use the Game with the involvement of a parent or guardian who accepts this Agreement on your behalf.

15. Maintenance and support

We are solely responsible for providing any maintenance and support for the Game. Apple has no obligation whatsoever to provide any maintenance or support services for it.

In practice, support is hello@neuraltactic.com, and the feedback form inside the Game. We are a small studio, so we are not fast, but we do reply.

16. Consumer guarantees and warranties

Your statutory rights come first, and this Agreement does not touch them. Some laws give you guarantees and rights that an agreement like this cannot exclude, restrict or modify. Nothing in this Agreement excludes, restricts or modifies any of them. Where such a right applies, it applies, and everything else in this section and in section 21 is read as being subject to it.

In particular, and without limiting that:

  • Australia. Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
  • United Kingdom. The Consumer Rights Act 2015 requires digital content to be of satisfactory quality, fit for its purpose and as described, and those rights cannot be excluded or restricted, nor made subject to onerous conditions. They are not.
  • European Union. You have the rights given to you by the Digital Content Directive and by the consumer law of the country where you live, including conformity rights and remedies for content that does not conform.

Beyond those rights, and to the extent the law allows, the Game is provided as it is. We do not promise that it will be uninterrupted, free of every bug, or that it will meet a particular requirement you have in mind.

The Apple warranty term. Apple requires us to tell you this, and it applies in addition to — never instead of — your rights above: in the event of any failure of the Game to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Game to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Game.

17. Claims about the game

We, not Apple, are responsible for addressing any claims by you or any third party relating to the Game or your possession and use of it — including product liability claims, any claim that the Game fails to conform to a legal or regulatory requirement, and claims arising under consumer protection or similar legislation.

If anyone claims that the Game infringes their intellectual property rights, we, not Apple, are solely responsible for investigating, defending, settling and discharging that claim.

18. Legal compliance and export restrictions

By using the Game you represent and warrant that you are not located in a country that is subject to a United States Government embargo, or that the United States Government has designated as a "terrorist supporting" country, and that you are not listed on any United States Government list of prohibited or restricted parties.

You must comply with all applicable laws where you use the Game, including any export control laws that apply to it.

19. Other people's terms

You must comply with any applicable third-party terms when using the Game — for example your mobile network's terms, and the terms of the Store you installed it from.

The Game includes third-party open source components, which are used under their own licences. Those licences govern those components and, where they give you rights that are wider than this Agreement, those wider rights apply to that component.

20. How long this lasts, and ending it

This Agreement runs from the moment you install the Game until it ends.

You can end it at any time, for any reason, by deleting the Game.

We can end it, or suspend your access to our servers, if you seriously or repeatedly breach this Agreement — for example by attacking our systems or distributing modified copies of the Game. Except where the breach is serious enough to require us to act immediately, we will give you reasonable notice and a chance to put it right first, and we will tell you why. If you think we got it wrong, email us and a person will look at it again.

If we stop operating the Game. We may one day retire it. If we do, we will give you at least 30 days' notice through the Game or the Stores wherever we can, we will stop selling content immediately, and if you have bought content that you have not had a fair chance to use, we will deal with refunds fairly and in line with your statutory rights. The Game is playable offline, so a retirement does not switch off a copy you already have installed.

Sections 9, 10, 13, 17, 21 and 23 survive the end of this Agreement.

21. Our liability

This section is subject to section 16 and does not limit anything section 16 preserves.

Nothing in this Agreement limits or excludes our liability for:

  • death or personal injury caused by our negligence;
  • fraud or fraudulent misrepresentation;
  • any liability under a consumer guarantee or statutory right that cannot lawfully be excluded or limited; or
  • anything else the law does not permit us to limit or exclude.

Beyond that, and to the extent the law allows: we are not liable for loss of profit, loss of revenue, loss of data, loss of business or any indirect or consequential loss arising out of the Game; and our total liability arising out of or in connection with the Game and this Agreement is limited to the greater of the amount you have paid us for the Game and its content in the twelve months before the claim arose, and AUD $100.

We do not limit our liability by reference to how long you took to complain, we do not require you to go through any particular process before making a claim, and we do not treat our own records as conclusive evidence of anything.

22. Changes to this agreement

We may change this Agreement, but only for one of these reasons — this is the complete list:

  1. a change in the law, or in how the law is applied to us;
  2. a change in what Apple or Google require of us;
  3. a change in how the Game works, so that this Agreement continues to describe it accurately — for example when we add paid content, or a feature described here as switched off is switched on;
  4. to correct a mistake, an ambiguity, or wording that turned out to be unclear or unfair; or
  5. to improve the protection this Agreement gives you.

When we change it, we will update the version number and the effective date at the top and record what changed in section 26. If a change materially reduces your rights, we will tell you inside the Game before it takes effect and give you a reasonable period to consider it; if you do not accept the new version, you may end this Agreement by deleting the Game, and if you have bought content you cannot reasonably use as a result, we will refund it fairly. Changes are never applied retrospectively.

23. Governing law and disputes

This Agreement is governed by the law of the State of Victoria, Australia, and the courts of Victoria have non-exclusive jurisdiction over any dispute about it.

If you are a consumer, that choice does not deprive you of the protection of the mandatory consumer-protection rules of the country where you live, and it does not prevent you from bringing proceedings in the courts of that country where the law gives you that right. We do not require you to arbitrate, we do not ask you to waive a class action, and we do not ask you to travel to Australia to bring a claim.

Before anyone goes anywhere near a court, please email us. Nearly everything is faster to fix that way, and we would rather fix it.

If a court decides that any part of this Agreement cannot be enforced, that part is treated as removed and the rest keeps working.

24. Apple as a third-party beneficiary

Apple and Apple's subsidiaries are third-party beneficiaries of this Agreement, and upon your acceptance of it Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary of it.

25. Contact

Neural Tactic
Independent game studio, Australia
Email: hello@neuraltactic.com
Web: neuraltactic.com

That address reaches a person. Use it for support, for anything in this Agreement, and for anything you think we have got wrong.

26. Change history

  • Version 1.0 — 3 September 2026. First publication, before the Game's release.